Terms & Conditions – Dragon Global LLP

Effective Date: 20.11.2025

Welcome to Dragon Global LLP. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

1. Services

Dragon Global LLP provides end-to-end sourcing, product development, quality control, logistics, and related services for businesses importing products from China. Services include, but are not limited to:

• Supplier selection and audits

• Sample development and product customization

• Quality inspections

• Logistics, shipping, and customs assistance

• Order management and payments

2. User Responsibilities

• Provide accurate and complete product requirements and specifications.

• Comply with applicable laws and regulations regarding import/export in your country.

• Ensure timely payments for services rendered.

3. Payment Terms

• Payments may include an advance for samples, a deposit for production, and a balance prior to shipment.

• Accepted payment methods include bank transfer, TT, and other secure international payment methods.

• Delays or failure to make payment may result in suspension or cancellation of services.

4. Product Quality and Liability

• Dragon Global LLP conducts supplier verification, factory audits, and QC inspections, but cannot guarantee absolute defect-free products.

• We are not liable for damages, losses, or delays resulting from customs, shipping, or third-party suppliers.

• Clients are encouraged to request third-party QC inspections if needed.

5. Intellectual Property

• All designs, product specifications, and branding created during collaboration remain the property of the client.

• Dragon Global LLP respects intellectual property rights and expects clients to provide necessary authorizations for product development.

6. Confidentiality

• All client information, business data, and product specifications are strictly confidential and will not be disclosed to third parties without consent.

7. Shipping and Delivery

• Shipping timelines are estimates and may vary due to customs, weather, or carrier delays.

• Door-to-door delivery is available, and Dragon Global LLP coordinates logistics with trusted partners.

8. Termination

• Either party may terminate the agreement with written notice.

• Payments for services rendered prior to termination are non-refundable.

9. Governing Law

• These terms are governed by the laws of India.

• Any disputes will be subject to the exclusive jurisdiction of Indian courts.

10. Changes to Terms

• Dragon Global LLP may update these terms periodically. Continued use of the website or services constitutes acceptance of the updated terms.